JOB ADVERT FOR THE POSITION OF SUPERVISOR FL & MASS PERSONALISATION (1 POSITION)
Dear Applicant, you are requested to provide accurate and complete information. Inaccurate or misleading details may lead to disqualification from the recruitment process.
Applicants Name
First Name
Middle Name
Last Name
Gender
*
Please Select
Male
Female
Email
*
example@example.com
Phone Number
Date of Birth
*
-
Month
-
Day
Year
Date
Do you have any relative working at the Fund ?
*
Yes
No
If yes, please specify the relationship.
Have you ever applied for a position with the National Social Security Fund (NSSF)?
*
Yes
No
Have you previously been employed by the National Social Security Fund (NSSF)?
*
Yes
No
If yes, please indicate your reason for leaving: Resigned Terminated Retired Other (please specify)
*
Resigned
Terminated
Retired
Other (Specify)
Do you have Bachelor’s degree in business, Social Sciences, Communications,Education, or a related field ?
*
Yes
No
Please specify the qualification and awarding Institution
Do you have a completed postgraduate qualification in Human Resources, Customer Experience, Project Management, or related discipline?
*
Yes
No
If yes, please specify the exact qualification and the awarding institution
Do you have relevant Professional qualifications and membership?
*
Yes
No
Do you have Professional certification in Customer Experience Journey Mapping or Customer Value Management?
*
Yes
No
Do you have at least seven (7) years of relevant experience ?.
*
Yes
No
Specify total years of relevant experience
Do you have at least three (3) years of experience at supervisory or management level?
*
Yes
No
List role (s) you have held that demonstrate the relevant experience (where applicable include Job Title, Employer, and Duration)
Employer Name
Job Title
Duration
Start Date
End Date
Employer 1
Employer 2
Employer 3
Employer 4
Employer 5
Employer 6
Please indicate whether you have experience in the following areas
Yes
No
Extensive experience in Customer Value Management, driving retention, loyalty, and revenue growth through targeted initiatives.
Proven track record in designing and implementing large-scale engagement programs for diverse audiences.
Experience in persona segmentation, audience profiling, and targeted engagement strategies
Demonstrated success in training/engagement needs analysis, program development, facilitation, and post-training evaluation.
Strong background in stakeholder management, content coordination, and cross-functional collaboration
Skilled in data analysis, monitoring, and evaluation to measure engagement effectiveness and drive improvements
Experience managing and developing high-performing teams across multiple locations
Exposure to multinational/multi lingual or cross-sector program delivery is an added advantage
To complete your application, please attach your application letter, CV, and academic qualifications in a single PDF file addressed to the Chief People and Culture Officer.
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